Frequently Asked Questions

What's the best trail when entering the Zoo?
It's better to begin with the path leading through the Mayan Temple entrance of the Land of the Jaguar near the train track. Upon exiting the Land of the Jaguar, cross the Festival Plaza and enter the Louisiana Habitat at the lighthouse entrance. Best rule of thumb: take right turns as you travel.

Will I see every animal?
Our habitats are designed to be as naturalistic as possible, which means our animals are not always easily visible. If you take a closer look, you may be able to spot some animals that have camouflaged themselves so well that you wouldn't see them at first glance. Different animals also are more active at various times of the day.

First Aid and Lost Party Members
Guests should find and notify the nearest Zoo personnel of any situations requiring first aid attention or separated members of a party.

What if I lose a personal item?
Lost articles are taken to the zoo office and held until claimed. Articles left for extended periods are disposed of.

Are pets allowed in the Zoo?
For the health and safety of the animals in our care, non-service animals such as emotional support animals, therapy animals, and pets are not permitted in the zoo. In accordance with the Americans with Disabilities Act, only Service Dogs are permitted.

Can I bring outside food and drink?
Outside food and beverages are permitted. Guests CANNOT bring glass containers, plastic straws or lids, grills of any kind, or any alcohol into the zoo.

Are picnic areas available?
Picnic tables are available in serval zoo areas. There are on a first-come, first-served basis.

Are there water fountains?
Water fountains are located by the Entrance Restrooms, Playground Restrooms, and Dogtrot building in Louisiana Habitat.

Are there baby changing stations?
Baby changing stations are available in all restrooms.

Why can't the visitors feed the animals?
Only the fish can be fed with food sold at the Admissions Window. All other animals require special diets provided by the zoo and should not be fed other items. Improper food items can cause illness or death. Other items (coins, plastic items, etc.) thrown into the animal habitats can cause injury, illness or death if eaten by the animals.

Are the eagles' wings clipped?
The bald eagles housed in the Louisiana Habitat Exhibit (next to the dogtrot house) came to the Alexandria Zoo on loan from the U.S. Department of the Interior and the LA Department of Wildlife and Fisheries. They were injured in the wild, and their wings have been partially amputated. They will always be flightless or grounded due to these injuries.

Is Big Al the Aldabra tortoise still at the Zoo?
Big Al is still here and now has companions in the African Experience. Big Al's estimated age is over 80, but he could live to be over 100 years old.

How can I volunteer at the Zoo?
Visit our volunteer pages to see our volunteer opportunities.